Coronavirus: we work on appointment
To slow down the spread of the Corona virus, we only work on appointment for bicycle emergencies for those who work in crucial sectors and essential services. Call us on +32 (0)9/266 77 00.
You can call us each weekday from 9:00 till 17:00
We only accept payments by Bancontact.
Contact De Fietsambassade at weekdays from 9h till 17h. By phone: +32 (0)9 266 77 00. By e-mail: firstname.lastname@example.org.
Which services do we provide
In our bike depot you can come pick up your bicycle when it has been removed from a bicycle rack or because it was parked in a way it was discomfortable to other road users.
In our bike depot we don't repair or rent out bicycles. If you want to rent out a bike or have your bicycle repaired, please go to bike point Dampoort, bike point Sint-Pieters, bike point Centrum or bike point Kattenberg (bike point Kattenberg is only for students).
- Monday: from 4pm to 6pm
- Tuesday: by appointment between 10am and 12am or 1pm and 4pm
- Wednesday: from 1pm to 4pm
- Thursday: from 4pm to 6pm
- Friday: from 12am to 3pm
Closed on holidays, during the Ghent Festivities and during the Christmas holidays.