Our services during current corona measures

De Fietsambassade is still at your service, with measures to guarantee everyone's safety.

Which bike points are open?

All our bike points stay open except for bike point Centrum. From the 10th of november you are also welcome at the new bike point Onder De Krook. The Bicycle Depot also stays open.

More information about our bike points and opening hours can be found here.

Can my bicycle be repaired?

Yes, we still repair bicycles as usual. It is not necessary to make an appointment. You can go to one of our bicycle points during opening hours (see information above).

Can I rent a bicycle?

You can rent a bicycle but can only pick it up with an appointment. Reserve a bicycle here and make an appointment to pick it up via +32 9 266 77 00.

What about my student bicycle?

Did you already reserve a bicycle but still have to pick it up? Make an appointment via +32 9 266 77 00. Then you can come to bike point Kattenberg at the agreed time to pick up your student bicycle.

Have you not rented your student bicycle yet? You can still do so. When making the reservation, you will have to select an appointment to pick up your bicycle at bike point Kattenberg.

Does your rental agreement end or do you wish to extend it? You can make an appointment for this via +32 9 266 77 00. Then you can come to bike point Kattenberg at the agreed time.

More information about student bicycles can be found here. 

Which corona measures are being taken?

To make sure everything runs safely, a few measures apply:

  • Arrive punctually for your appointment (bicycle rental, end of contract, contract extension, ...)
  • Wear a mask.
  • Keep 1,5 meter distance from others. 
  • Pay with bancontact.
  • Depending on the bike point, we try to do most things outside.

Thank you for your understanding!

Last modified
Tue 3 Nov 2020