Did you lose your bicycle? Don't panic. We will figure out what might have happened together.
Where was your bicycle parked?
Was your bicycle parked in a temporary bicycle storage or one that was cleared?
De Fietsambassade clears bicycle storages. We announce this at least 1 week before with signs unless it's an urgent matter. You can find more information about cleared bicycles here.
Was your bicycle parked inconveniently?
It's possible that De Fietsambassade has had to remove your bicycle. You can find more information about cleared bicycles here.
Was your bicycle stored under or around station Gent Sint-Pieters?
Contact APCOA: +32 (0)473 33 89 11. APCOA manages the bicycle parking facilities around the station.
Were you unable to find your bicycle with APCOA or De Fietsambassade?
This means your bicycle was most likely stolen.
Dan is je fiets waarschijnlijk gestolen. Report this to the police as soon as possible. This can be done at the police station or online. Keep photos of your bicycle and bike pass at hand if possible.