Does your bike need repairs or maintenance? You can go to one of our Bike points during opening hours.
Bike repair
You don't need an appointment. Just go to a Bike point near you during openings hours and leave your bike in the capable hands of our repairmen. As soon as your bike is fixed, you'll receive a text. Pick up your bike within 3 days. If you don't pick it up in time, a fee of € 1 a day will be charged.
Good to know: during the repair you can rent a replacement bike for only € 10 a day (while supplies last).
Repair for students
Are you studying in Ghent? You get a 10 % discount when showing your student card.
Watch out: at bike point Kattenberg we only repair rented bicycles from De Fietsambassade. If you have your own bicycle, please go to one of the other three bike points. Check the location of bike point Dampoort, bike point Gent Sint-Pieters and bike point Centrum.
Repair for your bike from De Fietsambassade
If you have a rented bike from us we do the maintenance (wear and tear from normal use) for free. Other repairs need to be paid for.