Theft insurance for your rented bicycle

Tip: take out theft insurance with your rented bicycle. This way you are protected in case your bicycle is stolen.

Theft insurance rates

Check all rates in this file.

What if your bicycle is stolen?

  1. File a report with the local police within 5 work days
  2. and go to the Bike point of De Fietsambassade where you rented the bicycle. Take your report certificate and keys with you.

Depending on the situation, there are now 4 options:

Option 1:

  • You have insurance
  • You have a report certificate from the police
  • You have the keys to the lock from the stolen bicycle

→ You pay only an exemption fee.

Option 2:

  • You don't have insurance
  • You have a report certificate from the police
  • You have the keys to the lock from the stolen bicycle

→ You pay the value of your bicycle with a discount.

Option 3:

  • You have insurance
  • You don't have a report certificate from the police
  • You don't have the keys to the lock from the stolen bicycle

→ You pay the value of your bicycle.

Option 4:

  • You don't have insurance
  • You don't have a report certificate from the police
  • You don't have the keys to the lock from the stolen bicycle

→ You pay the value of your bicycle.

  Option 1: exemption fee Option 2: Option 3 and 4: value
value with discount
Student bikes      
Student bicycle with or without gears 55 € 180 € 220 €
E-bike for students (Basic or Comfort) 188 € 625 € 750 €
City bikes      
City Bike 54 € 181 € 217 €
Tandem (Circe) 343 € 1.144 € 1.372 €
Folding bike (Brompton) 173 € 575 € 690 €
Replacement bike during repair n/a n/a 120 €
Student bicycle with or without gears 55 € 180 € 220 €
E-bike 188 € 625 € 750 €
Tricycle (Van Ramen) 706 € 2.355 € 2.825 €
For children      
Balance or childrens' bicycle 56 € 185 € 222 €
Bicyle trailer 111 € 369 € 442 €
Cargo bicycles      
LongTail (Yuba) 332 € 1.107 € 1.328 €
Parent-childbike (Onderwater) 252 € 839 € 1.007 €
Parent-childbike XL (Onderwater) 329 € 1.095 € 1.314 €
Cargo bike 2 wheels (bakfiets.nl) 221 € 737 € 884 €
Cargo bike 3 wheels  (Christiania) 312 € 1.042 € 1.250 €
Cargobike (Bullit) 440 € 1.466 € 1.759 €
Electric cargo bicycle 3 wheels (Chike) 707 € 2.355 € 2.826 €
Electric cargo bicycle 2 wheels (Urban Arrow) 610 € 2.033 € 2.440 €
Electric longtail bike ( (Tern) 557 € 1.856 € 2.227 €
Electric cargo bike ((Bullit) 808 € 2.695 € 3.233 €
Electric rikshaw (Christiania) 868 € 2.893 € 3.471 €
Paid accessories      
Child seat n/a n/a 48 €
Bicycle helmet n/a n/a 24 €
Bicycle bag n/a n/a 48 €
Bike phone mount n/a n/a 10 €
Non-paid accessories      
Display Shimano nvt nvt 154,99 €
Display Bosch nvt nvt 131,16 €
Lader Shimano nvt nvt 82,50 €
Lader Bosch nvt nvt 131,16 €

If your bicycle is found during the duration of rental agreement or no later than 6 months after the end of the rental agreement, the paid exemption or value fee will be payed back. Possible repair costs will be paid by the renter.

What if a bicycle part is stolen?

Part of an e-bike for students

Vertain parts are included in the theft insurance, others are not. For those you pay a certain amount if they are stolen or lost. 

Battery € 549
Charger € 78,99
Connection piece charger € 29,99
Display € 150
Front wheel with motor € 180
Controller € 60

Do you have a question? Contact us:

  • info.defietsambassade@stad.gent
  • 09 266 77 00